Create an account and save your login details
Select “Start Free” below to open the VPNAlbum account creation page. No email address is required; follow the prompts to choose a username and password. Pick a username that is easy to remember but does not reveal sensitive personal information. Use a unique password and save it in a trusted password manager. Don’t share it along with a public username.
Before submitting, check your input language, letter case, and make sure there are no accidental spaces at the start or end of your password. Follow the prompts to open your account overview. If you land on the login page, sign in with the username and password you just saved. You’re ready to manage your plan, subscription, and client once the account overview loads. Save the dashboard address and your login details securely for use on other devices.
If you already have an account, there’s no need to create another one. Use the login link in the navigation to open your dashboard. If you see an error, follow the on-screen instructions to correct your input rather than creating multiple accounts. For account questions, visit the Help Center. When submitting a support ticket, include only the details needed to explain the issue, and keep your password out of descriptions and screenshots.
Choose a plan and check your order status
After signing in, open the plans section of your dashboard and decide whether you need a monthly plan or a data package. Monthly plans include 60GB for ¥9.9/month, 250GB for ¥18/month, and 500GB for ¥28/month. Monthly data resets each month on the day your plan starts, not at the beginning of the calendar month. Choose based on your video streaming, file transfers, and everyday browsing; the number of routes alone shouldn’t determine which plan you need.
If your usage varies, you can also choose a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data lasts until used and never expires. Monthly plans and data packages have different usage and validity terms, so check the Plans and Pricing page before choosing an option in your dashboard. If you upgrade a monthly plan mid-cycle, the price difference is converted into remaining days. Check the dashboard for the specific changes to your plan.
After selecting a plan, check the order name, price, and data allowance, then follow the prompts to pay. Alipay, WeChat Pay, and USDT are supported. Use the payment option provided with your order and follow the instructions on the payment page. When payment is complete, return to your dashboard and check that the order status has updated and the correct plan appears in your account overview. Closing the payment page does not confirm your order.
If your payment hasn’t appeared in the dashboard yet, refresh the order status and make sure you’re signed in to the right account. Don’t place another order just because the page hasn’t updated. VPNAlbum offers a 30-day refund guarantee; see the Terms of Service for eligibility and instructions. Once your subscription is active, continue to the subscription link.
Get your subscription and prepare the right client
Open the account overview in your dashboard. Check your current plan, available data, and status, then look for the subscription or import option. Your subscription link provides route configuration to your client; it is not a regular website address. Use the import option provided for your client whenever possible. If you need to import it manually, copy the full link without changing any characters or removing parameters at the end.
Don’t paste the link into a search engine, public chat, or online analysis tool. Don’t include it in public screenshots or support attachments, either. When reporting an import error, give the platform, the steps you took, and the error message, and redact the link. If you think someone else may have obtained it, check your dashboard for an option to reset the subscription, or ask about next steps through a dashboard support ticket.
Next, open the client section of your dashboard and choose the platform for your device. VPNAlbum supports Windows / macOS / iOS / Android / Linux. Clients are available to download after signing in, except on iOS; subscriptions are available after signing in. The dashboard determines eligibility for the iOS download option, so follow the instructions shown there rather than guessing from another platform’s download page. This guide does not provide direct installation package links or ready-to-use subscription URLs.
After installation, open the client and look for a page labeled “Configuration,” “Subscription,” or something similar. This is where you manage your route list; connecting is a separate step. Import the full subscription and make sure the route list appears before connecting. This helps avoid mistaking a successful installation for an active network connection.
Import by platform and check your route list
The sections below show where to find the import options on each platform. Prefer the VPNAlbum client provided in your dashboard, or a compatible client explicitly listed there. Don’t import a subscription just because an app has a similar name. Subscription formats can vary by client. If the dashboard offers several import options, choose the one for your client instead of trying different links and overwriting the configuration.
Windows: Desktop Subscription Client
Download the Windows client from your dashboard and install it. Open the app and go to configuration or subscription management. If the dashboard offers a one-click import button, select it and confirm when your system asks whether to open the client. Back in the client, check for a new configuration. If the app doesn’t open, look for “Add Subscription,” “Import from URL,” or “Import from Link” and add it manually.
Paste the full subscription link copied from the dashboard into the address field. You can enter a recognizable name in the name field, then save and update or refresh the configuration. Once the route list appears, set that configuration as active. If the client has a “System Proxy” or “Connect” switch, first check the configuration and route, then follow the connection verification steps below. Don’t save the configuration and close the client without connecting.
macOS: Desktop Configuration Client
Get the macOS client from your dashboard, then install and open it by following the system prompts. The main window or menu bar usually has a configuration management option. Find the subscription, configuration, or import menu and use the dashboard’s import option, or choose to add it from a link. If you paste the link manually, make sure you don’t include spaces before or after it. Save and wait for the configuration to update.
Make sure the new configuration shows routes, then select it as the active configuration. When enabling network features, macOS may ask you to approve a network configuration or required permissions. Verify that the request comes from the client you just installed, then follow the prompt. If the menu bar shows the client is running but websites look unchanged, check that the connection is active and the right proxy mode is selected instead of reinstalling the app.
Android: Mobile Subscription Client
In the dashboard’s client section, choose Android and download and install the listed client. If your system asks you to confirm during installation, check the app name and source, then follow the device prompts. Open the app and go to its configuration or subscription page. Look for an add, import, or add-from-link option. Alternatively, select the import button for that client in the dashboard, then return to the app to check whether the configuration has appeared.
After saving the subscription, update it and open the route selection page to make sure regions are listed. The first time you connect, Android may display a VPN connection request. This is the system’s confirmation prompt for network configuration; check the app before allowing it. Keep the client running, switch back to your browser, and test access. If the connection drops after you change networks, check the client status and configuration first rather than deleting the subscription and starting over.
iOS: Compatible Client Specified in the Dashboard
Sign in to the dashboard on your iOS device, open the client download section, and follow the eligibility information and App Store link shown there. The dashboard determines which download options are available. This guide does not provide a separate app download link and cannot guarantee that an option will appear after you sign in. After installing the client, return to the dashboard, choose the import option that matches it, and confirm that the app opens and accepts the configuration.
To import manually, look in the app’s configuration or subscription section for an option such as “Add URL” or “Import from Link.” Paste the full link, save it, and update the configuration. On your first connection, you may need to allow the app to add a VPN configuration; follow the system prompt. Return to the app, select a route, and connect. Don’t rely on the status bar icon alone to determine whether a service is accessible; verify access as described below.
Other platforms and import issues
Linux users can find the relevant option in the same client section of the dashboard and follow that client’s configuration import instructions. VPNAlbum allows unlimited simultaneous devices, and the same subscription can be used on different devices. Don’t share your subscription credentials publicly. If the route list is empty after importing, check your subscription status in the dashboard, make sure the link is complete and the client type matches, and check for update errors. For more detailed troubleshooting, visit the Help Center. Then continue below to verify your connection.
Connect to a route and check your IP and access
Select a region from the client’s route list, then connect. For your first connection, choose a route based on what you need to do. For example, if you want to access a website in a particular region, start with a route in that region. Route type and distance can help guide your choice, but labels such as IEPL, relay, or direct do not guarantee a particular speed. Your local network, time of day, and the destination service all affect performance. For more about regions and route types, see the Route Directory.
If your system asks you to allow a network configuration when connecting, verify the app’s source and follow the prompt. Your client may offer rule mode or other proxy modes. Start with the settings recommended by the dashboard or client, and avoid enabling multiple features that route your network if you’re not familiar with them. In rule mode, different websites may use different routes, so the IP shown by one website may not represent how every app connects.
Next, open IP Lookup to see the IP address and location shown for your browser’s current connection. Compare the result with the region you selected. If it hasn’t changed as expected, check that the client is still connected, the right configuration is selected, and the lookup request is going through the proxy. A temporary lookup error doesn’t necessarily mean your subscription has stopped working. Try reopening the page and check that your local network is working.
Finally, visit the website or app you actually want to use and check whether it loads and the sign-in process works. An IP change and access to a particular service are separate checks. Some services also determine eligibility based on account region, content licensing, or their own policies; a network connection cannot override those requirements. Streaming quality can also vary with the content source, device, and network conditions. Seeing routes in a list does not guarantee video quality.
If the issue persists, temporarily disable other network proxy tools, update your subscription, and try a different route suited to your needs. Then test the same page again. Note your device platform, client message, selected region, and where the problem occurred; this can help identify whether it’s related to your local network, imported configuration, or the destination service. For help, submit a description through Dashboard Support. Redact passwords and subscription credentials in screenshots.
You’re all set when your subscription appears in your account, routes appear in the client, the connection is active, and the website you need works as expected. For everyday use, check these items in order; there’s no need to repeat the full setup each time.
Your basic setup is complete. For connection or billing questions, visit the Help Center. If you’re still comparing route types, billing options, and device setups, read the Cross-Border Network Services Buying Guide. You don’t need to read all the technical background before getting started.